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Adopts ISO/IEC 20000-1:2005 to provide requirements for a service provider to deliver managed services of an acceptable level for its customers.
Product Details
- Edition:
- 1st
- Published:
- 02/22/2007
- ISBN(s):
- 073378044
- Number of Pages:
- 17
- File Size:
- 1 file , 2.7 MB
- Product Code(s):
- 10116350, 10116348, 10116354